Need help with your FASTag balance, recharge, KYC update, blacklisting issue, or toll deduction dispute? Contacting your FASTag issuer directly is often the fastest solution.
To make things easier, we’ve compiled the latest FASTag customer care numbers from major FASTag issuing banks and payment providers in India.
National FASTag Helpline
If you’re facing issues at a toll plaza or need immediate assistance regarding FASTag services, you can contact:
📞 NHAI FASTag Helpline: 1033
This helpline is available for toll-related complaints, transaction issues, and FASTag support across India.
Popular FASTag Banks Customer Care Numbers
| FASTag Issuer | Customer Care Number |
|---|---|
| ICICI Bank | 1800-210-0104 |
| HDFC Bank | 1800-120-1243 |
| State Bank of India (SBI) | 1800-110-018 |
| Axis Bank | 1860-419-8585 |
| IDFC FIRST Bank | 1800-266-9970 |
| Kotak Mahindra Bank | 1860-266-6888 |
| Bank of Baroda | 1800-103-4568 |
| Punjab National Bank | 1800-419-6610 |
| Canara Bank | 1800-103-3568 |
| Union Bank of India | 1800-258-6400 |
| YES BANK | 1800-103-5485 |
| IndusInd Bank | 1860-210-8887 |
Small Finance & Payments Banks FASTag Helpline Numbers
| Bank | Contact Number |
|---|---|
| Airtel Payments Bank | 400 / 8800-688-006 |
| AU Small Finance Bank | 1800-258-7300 |
| Equitas Small Finance Bank | 1800-103-1222 |
| Fino Payments Bank | 022-6868-1414 |
| Paytm Payments Bank | 1800-120-4210 |
Other FASTag Issuers Contact Numbers
| FASTag Issuer | Contact Number |
|---|---|
| Central Bank of India | 1800-221-911 |
| City Union Bank | 1800-258-7200 |
| Cosmos Bank | 1800-233-0234 |
| Federal Bank | 1800-266-9520 |
| IDBI Bank | 1800-266-1962 |
| Indian Bank | Contact Local Branch |
| J&K Bank | 1800-572-1370 |
| Karnataka Bank | 1800-572-2061 |
| Karur Vysya Bank | 1800-102-1916 |
| Nagpur Nagarik Sahakari Bank | 1800-266-7183 |
| Saraswat Bank | 1800-229-9999 / 1800-266-5555 |
| South Indian Bank | 1800-425-1809 |
| Thrissur District Cooperative Bank | 1800-425-5705 |
| UCO Bank | 1800-572-1371 |
| Dombivli Nagari Sahakari Bank | 1800-233-1700 |
| LivQuik Technology (India) Pvt. Ltd. | 1800-309-2225 |
| Bajaj Finance Ltd. | 1800-210-0260 |
When Should You Contact FASTag Customer Care?
You should contact your FASTag issuer if you experience:
- FASTag balance not updating
- Recharge completed but balance not reflected
- FASTag blacklisted despite sufficient balance
- Double toll deduction
- KYC verification issues
- FASTag not working at toll plazas
- FASTag closure requests
- Vehicle registration mismatch
- Lost or damaged FASTag sticker
Quick Tip Before Calling Support
Keep the following details ready:
- Vehicle Registration Number
- Registered Mobile Number
- FASTag ID (if available)
- Recent Transaction Details
- Recharge Reference Number
This helps customer care representatives resolve your issue much faster.
Frequently Asked Question
What is the FASTag toll-free number?
The common FASTag helpline number for toll-related issues is 1033.
Which bank FASTag customer care responds the fastest?
Most users report quick support from ICICI Bank, HDFC Bank, IDFC FIRST Bank, and SBI FASTag, though response times can vary.
Can I raise a complaint for wrong toll deduction?
Yes. Contact your FASTag issuer immediately with the transaction details and toll plaza information.
How can I check which bank issued my FASTag?
You can usually find the issuer name on your FASTag sticker, welcome kit, mobile app, or transaction SMS alerts.
What should I do if my FASTag is blacklisted?
Recharge your FASTag account, complete pending KYC requirements if applicable, and contact your issuer’s customer care team for reactivation.
